A user receives an email containing a link to the back office
Issue
A user, belonging to a profile which should not be allowed access to the back office, receives an email containing a link to the Keepeek back office URL.
Fix
Check the access set-up for the user group. To do so, please follow these steps:
- Log in with an administrator account.
- Click on the Settings menu then on Groups.
- Select the relevant user group.
- In the Interface access tab, verify the state of the option Administration interface access.
- If the box is checked, uncheck it. If it was not checked and that user from this group still receives emails containing a link to the back office, please get in touch with the support service specifying the name of the concerned group.