Keepeek DAM Status

We constantly monitor the status of the Keepeek platform and all its related services.
If the service is interrupted, a note will be published here.
For more information, please contact us at https://helpdesk.keepeek.com/hc/en/requests/new

 

All platform services are currently operational

 

Past incidents

August 2023

August 4th

Platform unavailable

Impacts: Administration interface, user portal and API inaccessible
Cause: network problem at our hosting provider following a reboot of one of their devices

Incident resolved

 

July 2023

19th July

Platform unavailable

Impacts: Administration interface, user portal and API inaccessible for a few minutes
Cause: network connection failure at our hosting provider

Incident resolved

 

18th July

Occasional disruptions and slowness of the application

Impacts: occasional disruptions and slowness of the application
Cause: increased load on our databases

Incident resolved

 

June 2023

no incident

 

May 2023

no incident

 

April 2023

21 April

Disruptions

Impacts: disruptions and slowness of the administration interface
Cause: increased load on our databases

Incident resolved

 

March 2023

21 March

Degradation of public sharing functionality

Impacts: some public shares inaccessible
Cause: modification to the management of lists of generated media files

Incident resolved