The duplicate detection icon is not displayed
Issue
In the upload wall, you no longer see the Detected duplicate(s) on an item which is identical to another item already present in the folder tree.
Fix
The Detected duplicate(s) button is only displayed with the Large thumbnails display option.
It is probable your upload wall is set up with another display mode. To check, click on the gear icon and select Large thumbnails.
If this is already the selected display mode, please get in touch with our support center explaining you followed the process above.