Portal display problem in Internet Explorer

Issue

You are experiencing display problems with the user portal in Internet Explorer (distorted background image, missing elements in the footer, poorly centered input fields, etc...).

Display on Google Chrome or Firefox

Display on Internet Explorer

Resolution

For Internet Explorer, follow these steps:

• Click on the Tools icon, then on Compatibility View Settings.

• Select the domain name associated with your portal and click on Delete, then Close.

If after following this procedure the display issues persist, please contact the support service and indicate the actions you have taken.